Gift Cards and Wraps
DISTANCE BETWEEN HEARTS GROW WHEN YOU YELL, ONLY LOVE GROWS WHEN YOU GIFT A YELL.
Where can I purchase a gift card?
Gift cards can only be purchased and used online. You may pick one of the suggested denominations or enter the amount of your choice (minimum of Rs. 1000 or USD 25 and maximum of Rs. 25,000 or USD 300)
Our Gift cards are available on face value and no charges/fees is applicable on purchase.
Gift Cards cannot be used to purchase other Gift Cards or be redeemed for cash or credit.
To use your card for an online purchase, enter the unique code at checkout and make any balance payment online via credit/debit card or net banking.
When does the gift card expire?
Gift cards will expire after 1 year from the date of issue and any corresponding unused balance shall be forfeited thereafter. Please note that validity of gift cards cannot be extended and new gift cards cannot be provided against the expired/unused gift cards.
Do I need to provide my details when I purchase a gift card?
Yes, gift cards are a Prepaid Instrument subjected to regulations by Reserve Bank of India. Yell will be legally required to share the details of the purchase of the gift cards and transaction undertaken using the gift card.
As an issuer of the gift card, we are also required to share the Know Your Customer (KYC) details of the purchaser / redeemer of the gift cards with RBI or such statutory authorities, as per guidelines issued from time to time. If you have purchased a gift card from us, we may contact you in this regard.
What if I lose my gift card?
Your gift card number is unique and confidential, and you are solely responsible for its safety. If you have misplaced your gift card, please write to our customer care team at firstname.lastname@example.org.
In the event of any misuse of your card due to loss of any such confidential details, Yell will unfortunately not be able to provide a refund against the amount lost.
Can a gift card purchased in India be used in abroad?
Yes, it can be used.
Gifts are a bundle of Joy and we know how to wrap the same.
How is the packing like?
We encourage thoughtful use of paper and we’re careful not to generate too much waste. That is why we keep our packaging very simple.
Can I add a personalized note?
However, we understand that special occasion and gifts need special treatment, that’s why we offer complimentary gift wrapping with a personalized note.
The only thing you need to do is to click Gift Wrapping on check out and leave your personalized message and we will take care of the rest.