What are the accepted payment methods for domestic transactions?
We accept the following modes of payment for domestic transactions:
- Credit Cards - Mastercard, Visa and American Express
- Net Banking - All Major Banks
- Debit Cards - All Major Banks
- Cash on Delivery: Applicable only for Delhi /NCR and other major cities and order below Rs. 15,000
What are the accepted payment methods for international transactions?
We accept the following modes of payment for international transactions:
- Credit cards - Mastercard, Visa and American Express
How do I use Credit Notes, Gift Cards and Vouchers for making payments?
To use these online, simply enter the unique code provided when you check out. If your order value exceeds the balance amount on the gift card or credit note, the balance must be paid at checkout.
- To apply a credit note, login from the same email ID to which the note has been issued
- A gift card cannot be used to purchase another gift card
- A gift card cannot be cancelled so ensure you enter the correct details of the recipient
- Multiple gift cards and credit notes can be used together to pay for a single order. The same credit note can be used until the balance gets over
- No two vouchers can be clubbed. However, you may club a voucher with a credit note or gift card
- Vouchers will not be applicable during any periods of special pricing
- Discount vouchers will not be applicable on already discounted/sale items
- Validity of credit notes, gift cards and vouchers cannot be extended
- If the payment was made using a credit note/gift card, any refund against the purchase will be in the same form
What if my card has been charged multiple times for the same order?
If your card has been debited multiple times at the payment gateway(s) while making a single purchase, call our customer care at + 91 ……. or write to us at firstname.lastname@example.org, and we will resolve it for you.
Our customer care team is available from Monday to Saturday, from 10:00 am till 7:00 pm.
Cash on Delivery
- COD Service (COD) is currently available only in Delhi and other Major Cities depending on the Courier Companies network. The Locations can be checked at the time of Check Out.
- COD is not available for an orders above the value of Rs. 15,000
- If you do not accept a COD order twice in a row, you will no longer be eligible for our COD services.
- COD orders cannot be accepted partially. The entire order needs to be accepted.
- If using a gift card or voucher to make a part payment, you may avail our COD service to pay the balance.