Domestic Delivery - Charges and Timing
- We offer free shipping for all domestic orders irrespective of Bill Value.
- Domestic orders are usually delivered within 2-4 business days
How can I track my order?
Once your order is shipped, the Airway Bill number (AWB no.) and courier partner name is sent to you via email and sms. You can either Track by logging onto your account or visit the courier partner website (Bluedart, Delhivery) and enter the AWB no. shared with you in the relevant form to track the current location of your shipment and expected date of delivery.
Should you have any questions about your order, we’re just a quick email or phone call away
email@example.com | MON - SAT | 10:00 AM - 7:00 PM IST
Where is my order processed from?
All orders are shipped from our warehouse in Delhi.
Orders will be delivered to the shipping address you submit at checkout.
Who will deliver my order?
Within India, we ship through registered courier companies like Delhivery, Bluedart and Shree Maruti Couriers. Our delivery partners will attempt to deliver the package thrice before they return it to us. Usually all domestic orders are delivered in a maximum of 5 days.
Please provide a mobile number that you are available at, and your complete shipping address including the pin-code. This will help us ensure smooth delivery of your order. At the time of delivery, if the packaging looks damaged or tampered, please do not accept the package.
Is In-store pick-up for online orders available?
Yes, you can collect your online orders from any of our Retail Stores if the product is available at the outlet. Please Call or email us to confirm availability.
If I have placed two separate orders, can you combine the orders and offer me reduced shipping?
Unfortunately, once your orders are placed we cannot combine multiple orders due to regulatory and compliance issues. Shipping will be applicable on every new order (if it does not fall under the free shipping criteria).
Shipping terms and conditions
- Any part cancellation or refund of the order may incur shipping charges on the balance order.
- Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
- Address change will be accepted only if order has not been shipped. Address change is only possible if new location is within the same state.
- To qualify for free shipping, your product total after any discount should be above USD 250 for international orders. All domestic orders are shipped for Free.